Terms of service

No statement within these terms affects or restricts your statutory rights as defined under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

All orders for goods accepted by Carved Culture (the vendor) are accepted subject to the following conditions, which shall form part and govern the contract of sale.

Acceptance of goods by the customer shall be deemed to be acceptance of these conditions of sale unless the customer notifies the vendor in writing within 15 days of receipt of this letter or delivery of goods.

Any term sought to be imposed by a customer either in a document or otherwise that conflicts with or adds to these conditions are not accepted. No agent or representative of the vendor has authority to vary these conditions.

We store the content of this contract and will send you the details of your order as well as our general terms via email. You can find the terms here at all times.

The details about your recent orders can be found in your customer login. By making an account with us means that you have read our terms & conditions, and terms of payment and accept all conditions.

For orders placed using Credit or Debit cards, the payment card will not be debited until the order is actually dispatched, except for complete computer systems or packages configured to customer requirements, in which case credit/debit cards will be debited immediately after an order is placed.

The vendor reserves the right not to accept payment by credit or debit card.

Cheques must be cleared before delivery of goods, which takes 7-10 days, therefore direct bank transfer is recommended when payment by card is not possible or not accepted.

The vendor only accepts purchase orders on 30-day credit terms from recognised educational establishments and government departments. Goods remain the property of the vendor until paid for in full and the vendor reserves the right not to dispatch goods until cleared funds have been received.

This web site, and the information, content, products and services it makes available (which, collectively are referred to as the "Web Site"), is provided to you by Carved Culture. These Terms of Use (this "Agreement") set forth the terms and conditions governing your use of this Web Site.

Carved Culture may make changes to this Agreement from time to time in its sole discretion, by updating this posting on this Web Site and specifying the effective date of the new version of the Agreement. Your continued use of the Web Site following the posting of a new version of the Agreement constitutes your acceptance of any such changes. Accordingly, whenever you visit this Web Site you should check to see if a new version of the Agreement has been posted.

If you have any questions or concerns with respect to this Agreement or the Web Site you may contact a representative of Carved Culture by email via info@carvedculture.com

All products that are intended for children should always be used under adults supervision.

This Web Site is operated by Carved Culture from the United Kingdom. This Web Site is directed to adults in England and is not intended for kids under the age of thirteen.

We describe how we use your information on our privacy policy and we may update our policies and practices from time to time at our sole discretion.

A wide variety of info, advice, recommendations, letters, messages, posts, comments, graphics, software, photographs and other material content is available on the website. Some of the Content is provided by Carved Culture, and other Content is provided by persons who use the Web Site ("Users"), such as User opinions and views provided via posts to chat rooms, blogs, bulletin boards, or discussion forums. While Carved Culture strive to keep the Content that it posts on the Web Site accurate, complete, and up-to-date, Carved Culture cannot guarantee, and is not responsible for, the accuracy, completeness, or timeliness of any Content, whether provided by carved culture or its suppliers, or by Users of the Web Site.

Any opinions, advice, statements or other information expressed or made available by Users or third parties, including but not limited to bloggers, are those of the respective User or other third party and not of Carved Culture. Carved Culture do not endorse and are not responsible for the accuracy or reliability of any opinion, advice or statement made on the Web Site.

Carved Culture do not have any obligation to prescreen, edit, or remove any Content provided by Users that is posted on or available through the Web Site. Notwithstanding the foregoing, Carved Culture will have the right (but not the obligation), in its sole discretion and for any reason, to prescreen, edit, refuse to accept, remove, or move any such Content.

THE CONTENT AVAILABLE VIA THE WEB SITE IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER CAN OR ITS SUPPLIERS OR USERS ARE ENGAGED IN RENDERING MEDICAL, COUNSELLING, LEGAL, OR OTHER PROFESSIONAL SERVICES OR ADVICE. SUCH CONTENT IS INTENDED SOLELY AS A GENERAL EDUCATIONAL AID. IT IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT.

CARVED CULTURE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CARVED CULTURE DOES NOT MAKE ANY WARRANTY THAT THE WEB SITE WILL MEET YOUR REQUIREMENTS, OR THAT ACCESS TO THE WEB SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. CARVED CULTURE MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEB SITE OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEB SITE. CARVED CULTURE AND ITS AFFILIATES ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE CONTENT AVAILABLE VIA THE WEB SITE.

YOU MUST EVALUATE, AND BEAR ALL RISKS ASSOCIATED WITH, THE USE OF ANY CONTENT, INCLUDING ANY RELIANCE ON THE ACCURACY, COMPLETENESS, OR USEFULNESS OF SUCH CONTENT.

YOU SPECIFICALLY ACKNOWLEDGE THAT CARVED CULTURE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF USERS OR THIRD PARTIES. ADDITIONALLY, IN NO EVENT WILL CARVED CULTURE OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES, OR ANY OTHER SUCH DAMAGES, HOWSOEVER CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE THE WEB SITE; (2) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ITEMS, OR WEBSITES; (3) UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (4) THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEB SITE; OR (5) ANY OTHER MATTER RELATING TO THE WEB SITE.

THESE LIMITATIONS WILL APPLY WHETHER OR NOT CARVED CULTURE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

You agree to indemnify and hold harmless Carved Culture, its directors, officers, employees, agents, and affiliates, from and against any and all liability, damages, losses, claims, expenses of any kind (including, without limitation, reasonable attorneys' fees) directly or indirectly related to (1) your breach of the Agreement; or (2) the Content you submit, post, or transmit through the Web Site.

Please bear in mind that all of the material you read in our community areas comes from other members. Because our community is very large, Carved Culture does not always monitor or verify the information posted by our members.

The comments, opinions, and statements posted on our bulletin boards and chats reflect the views of the user who makes the post and don't necessarily reflect the views of Carved Culture. The information posted on our boards and chats, including advice and opinions, is the responsibility of those members who create the posts. Posts from users may contain medical information that is incorrect or dangerous to you or your children. Please consult your doctor or other qualified professional before relying on the information you find in the community areas. If you believe that you have an emergency of any kind, please contact your healthcare provider or dial 999 / 911 or your local emergency number for assistance.

CARVEDCULTURE AND ITS AFFILIATES ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE CONTENT AVAILABLE VIA THE WEB SITE, INCLUDING THE COMMUNITY AREAS. YOU MUST EVALUATE, AND BEAR ALL RISKS ASSOCIATED WITH, THE USE OF ANY CONTENT, INCLUDING ANY RELIANCE ON THE ACCURACY, COMPLETENESS, OR USEFULNESS OF CONTENT POSTED IN THE COMMUNITY AREAS.

THE CONTENT AVAILABLE IN THE COMMUNITY AREAS IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER Carved Culture NOR ITS SUPPLIERS OR USERS ARE ENGAGED IN RENDERING MEDICAL, COUNSELLING, LEGAL, OR OTHER PROFESSIONAL SERVICES OR ADVICE. YOU SHOULD NOT UTILISE SUCH CONTENT AS MEDICAL OR HEALTHCARE ADVICE, MEDICAL DIAGNOSIS, OR TREATMENT FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION.

If you have an unexpected or negative reaction (or "adverse event") that may be related to the use of a medical product, it is important that you tell your doctor and also report it to the company that makes or sells the product so they can investigate the problem. The product should include the company's phone number on the label.

Our products are intended to be used by teenagers and adults. We do not recommend anyone aged under three years old using any of our products without supervision as there may be small parts that could be a choking hazard. Parents and carers who allow their children to use affiliated products and the products purchased from our website does at their own risk.

Product reviews on our website may have been left originally on our website or may have been copied to a CSV file from a third party marketplace site where Carved Culture has sold products previously. All reviews are based on the individual persons opinion and are there to help you. The product reviews and comments on blogs do not reflect the opinion or advice from Carved Culture. 

THIS TERMS OF USE POLICY WAS LAST UPDATED ON: 23rd, February 2022