Carved Plus is our all-access membership that gives you unlimited learning resources and member benefits. Below are the most common questions we get, with clear answers to help you get started.
What’s included in Carved Plus?
With Carved Plus you get:
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Unlimited access to all ebooks, sheet music and tabs.
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Step-by-step video tutorials.
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New content added every week.
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Priority support and member-only perks.
How do I download ebooks & tabs with my membership?
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Log in to your account.
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Visit any ebook or tab product page.
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Add it to your cart.
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At checkout the price will show as £0.00 if you’re a Carved Plus member.
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Complete checkout and download instantly.
How do I access video tutorials & courses?
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Log in to your account.
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Go to the Learn section of our website.
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Select the course or tutorial you want.
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Add it to your cart.
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At checkout the price will show as £0.00 if you’re a Carved Plus member.
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Complete checkout and download or access instantly.
How do I cancel or manage my Carved Plus membership?
You can cancel anytime.
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Log in to your account.
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Go to Manage Membership under your profile.
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Select Cancel. Your access continues until the end of your billing period.
What is the refund policy?
Carved Plus is billed monthly. You can cancel at any time to stop future payments, but past payments are non-refundable. Your membership remains active until the end of your billing cycle.
Still need help?
If your question isn’t answered here, contact us ↗ and our support team will help.